FAQ

Frequently Asked Questions

When can I move in?

If there is a storage space available that meets your specific storage needs, you can move in immediately provided you adhere to the gate access hours which are 6 am to 10 pm every day.

How much notice needs to be given before I move out?

We do not require notice before move-out so that you are able to either renew or cancel at your convenience. Please note that we only prorate move-out through the 5th.

What type of documentation do I need to provide in order to rent a space?

We require a government issued ID (example: driver’s license, state id, or passport).

What are your deposit and admin fees?

We do not charge a deposit or administrative fees.

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis unless the customer requests otherwise.

Do you require tenant insurance?

We recommend that you provide insurance on your contents but no, we do not require insurance or proof of insurance. We do offer tenant insurance if you would like to purchase it through us. It is very easy to do and part of the leasing process.

Does there have to be someone in the office to let me through the security gates?

No. At the time of signing you will be given a personalized gate code that will allow you access to your unit.

How do I make a payment?

You can pay in person or mail a check or money order. You may also set up automatic, monthly payments on your credit or debit card. We also have a drop-slot in the office door.

What forms of payments do you accept?

Cash, Checks, Money Orders, VISA, MasterCard, and Discover.

Do I need to bring my own lock?

We require disk locks to be used on all storage units. You may either provide your own or purchase one from us.

Are there any items that I am NOT able to store?

Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.

What are the hours of operation?

You can access your unit between the hours of 6 am and 10 pm. Please note that you must exit the facility before 10 pm.

What kind of storage units do you offer?

We offer both climate controlled and ambient storage units.

Do you offer any discounts for pre-payment?

If you pay for a full year, you pay for 11 months with cash, check, or money order you receive the 12th month free.